Privacy Policy

Privacy Policy

La Skin Studio s.r.o. ("We", "Us", or "Our") is committed to protecting your personal data and your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for the processing of your personal data is:

La Skin Studio s.r.o.
Registered Office: Smržových 1035/16, Vysočany, 190 00 Prague 9
Business Address: Na rybníčku 1329/5, Nové Město, 120 00 Prague
Email: la.skin.eshop@gmail.com
Phone: +420705123196

2. Personal Data We Collect

We may collect the following personal data:

Contact Information: Name, email address, phone number, delivery address.
Account Information: Login details, purchase history.
Payment Details: Payment method and transaction data (we do not store full payment card details).
Communication Data: Any correspondence between you and us (emails, inquiries).
Technical Data: IP address, browser type, device information, and cookies when you use our website.

3. Purposes of Data Processing

We process your data for the following purposes:

Order Fulfillment: To process and deliver your orders.
Customer Support: To address inquiries, complaints, or support requests.
Marketing Communication: To send you promotional offers (only with your explicit consent).
Legal Obligations: To comply with tax and accounting regulations.
Website Optimization: To improve user experience and website functionality.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: To fulfill a purchase or service agreement with you.
Consent: For marketing communications and non-essential data collection.
Legal Compliance: To meet obligations under tax and consumer protection laws.
Legitimate Interest: For fraud prevention, website analytics, and service improvement.

5. Data Sharing

Your data may be shared with:

Service Providers: Payment processors, delivery companies, IT support.
Authorities: When required by law, such as tax authorities or law enforcement.
We ensure that all third parties adhere to strict data protection standards.

6. Data Retention

We retain your personal data:

For the duration necessary to fulfill the purpose for which it was collected.
As required by legal obligations (e.g., tax records for 10 years).

7. Your Rights

As a data subject, you have the following rights:

Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure ("Right to be Forgotten"): Request deletion of your data.
Restriction: Limit how your data is processed.
Portability: Receive your data in a portable format.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: Withdraw your consent at any time for processing activities based on your consent.

You can exercise your rights by contacting us at la.skin.eshop@gmail.com.

8. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. For more details, refer to our Cookie Policy.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Effective Date: October 3, 2022
Contact Us: For any privacy-related inquiries, please email us at la.skin.eshop@gmail.com.